AppReport account, data requests, and support

Get help safely and distinguish exports, connection changes, and deletion.

Written By Enrique Bonansea

Last updated About 2 hours ago

Find the right control

Use Profile for your display preferences, Settings for Apple connections and tracked apps, and Billing for the access and billing options currently available to your account.

Not every planned account or billing capability is enabled in every environment. A disabled control or a saved preference is not confirmation that an account change, payment, or deletion has completed.

Data requests and deletion

Use available export controls for the specific report or event history you need. Contact AppReport Support for a broader export, retention, or deletion request when a suitable self-service action is unavailable.

Disconnecting an Apple connection, deselecting a tracked app, resetting imported data, and deleting an account are different actions. Do not use a reset as a routine troubleshooting step: source retention limits can prevent old history from being recovered.

Report a problem

Include AppReport, the affected screen, source or report period, approximate time, and visible error. Redact private metrics and unrelated information from screenshots. Never send a .p8 file, password, or authorization token.

Review the current Privacy Policy for data-handling terms.