SubmitCheck privacy, account requests, and support
Understand what stays local, what is stored for the web service, and how to request help.
Written By Enrique Bonansea
Last updated 14 days ago
Separate the data boundaries
Raw build: your .ipa or .xcarchive is inspected locally and stays on your Mac.
Report evidence: the hosted workflow receives the sanitized manifest and relevant submission evidence after you review and confirm the payload.
Apple key: the authenticated web connection stores it securely on the server for your workspace. It does not belong in a manifest, report, or support attachment.
Account and data requests
Use Profile for the preferences available to you. For a broader export, retention, account change, or deletion request, use Contact support when a suitable self-service control is unavailable. Deleting hosted data does not delete the original build stored on your own Mac.
Contact support
Open SubmitCheck Support or email support@emonster.com. Include SubmitCheck, the affected screen, the approximate time, and the visible error or finding reference.
Redact unrelated private information from screenshots. Never send a raw app archive, source code, .p8 file, password, or authorization token. Review the current Privacy Policy for data-handling terms.
Still need help? Ask the team