Reporting an error or requesting a guide

Use Contact Support for incorrect guide information, downloads, printing, broken links, purchase access and improvement ideas. Choose Report a problem, Suggest an improvement or Other help.

Enter your email so we can reply, a short subject and a message explaining what happened and what you expected. Guide, version, device and affected-area selections are optional. Use the ID, version and language printed on your copy; for a correction, include an official source if available.

For purchase-access help, use the email from your purchase. Never send a sign-in link, private download link, password, full payment details or sensitive documents.

Your request is sent privately to emonster support. Keep the displayed PCG reference for follow-up.

If sending fails, your message remains on the page. If submission is uncertain, check your email before choosing Check request status; you can check the status without submitting a new request. Excessive requests may require waiting an hour.

For destination bookings, tickets, opening hours or accessibility, contact the destination through its official website.