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Journey Pilot

Privacy and account deletion

The support form sends only the email, message and optional choices you enter to Featurebase. Resend processes the receipt email. Firebase keeps keyed anti-abuse hashes, status and provider

Written By Enrique Bonansea

Last updated About 3 hours ago

Use Settings to request account deletion after a recent sign-in. A request restricts account access and schedules removal; it is not an instant erasure guarantee for all backups or providers. Contact support if you cannot access the account. Support will verify identity before a sensitive change; sending a form is not proof of account ownership.

The support form sends only the email, message and optional choices you enter to Featurebase. Resend processes the receipt email. Firebase keeps keyed anti-abuse hashes, status and provider references for about three days, with asynchronous expiry. This does not delete the support ticket in Featurebase. No attachments or automatic trip/device diagnostics are collected.

Journey Pilot support · Privacy Policy