Purchases and My guides

Purchases are not available yet. The ten selected Tokyo guides are free to download without signing in. One-time prices are USD $1.99 per paid guide and USD $9.99 per city collection. There is no subscription.

A single-guide purchase includes every available language and future editions of that guide. A city-collection purchase includes all current and future guides, updates and languages published for that city, for the lifetime of the collection. Other cities are separate. Collection access is not limited to a fixed number of guides. Guide purchases do not include destination admission, transport, reservations or tickets.

Enter your email at checkout. Once your payment is confirmed, we send a private access email. Open its link and enter the email used for the purchase to finish signing in. No password or separate registration is needed.

To return later, open My guides, enter the purchase email and request a sign-in link. If the email has active purchase access, a link is sent. Check your inbox and spam folder. Keep the single-use link private; an expired or already-used link needs a new request. If the browser session has ended, choose Sign in again.

In My guides, choose PDF language before downloading. A collection ZIP contains current published PDFs in that language; Download all languages includes the available language editions. ZIP files do not update themselves. Return to My guides to download later additions and revised editions.

Download links expire after ten minutes. Return to My guides for a new link; your purchased access continues. Keep all access links private and use downloaded guides only as permitted by the License Agreement.

If your purchase does not provide access to a download or you need purchase-email help, use Contact Support with the purchase email. Do not send private access links, passwords or payment details. Purchase conditions will be shown at checkout.