Scan a cover and fix recognition problems
Check camera access, your location, and the nearby cover design.
Written By Enrique Bonansea
Last updated About 6 hours ago
A capture needs both a recognized design and a matching on-site location.
- Go to the real cover and open Scan.
- Allow camera and location access. If previously denied, review Manhole Quest permissions in iPhone Settings.
- Point the camera at the cover and keep it steady while nearby reference designs load.
- Check the on-screen tracking, GPS, and target-distance information if recognition does not complete.
Reference preparation starts within 250 metres of a known cover. A capture normally needs a distance of 75 metres or less; GPS accuracy may widen that allowance, but not beyond 250 metres. A different design or a photo scanned from another location will not count.
A successful capture opens its Album entry. Scanning an already collected cover opens the existing entry rather than creating a duplicate.
Assisted Scan
Normal recognition runs on device. If you choose to submit an Assisted Scan report, review the consent first: it sends a fresh cover photo, precise location, the selected cover, and diagnostics. See the privacy policy.
On screen
Example Scan screen. The status panel helps distinguish tracking and distance problems; location and weather values vary.
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